Effective date: 17 August 2026. We apply UK data-protection principles and only use information for clear business and service purposes.
1. Information we collect
We may collect your name, business name, contact details, billing information, domain registrant details, support messages, account activity, device and security information, and records needed to provide the service.
2. Why we use it
- To search, register, renew, transfer and manage domains.
- To provide websites, professional email, invoices, quotations and other selected Websites Supermarket services.
- To process payments, prevent fraud, provide support and keep legally required records.
- To send service notices and, where you have agreed, relevant marketing.
3. Legal bases
We process information where necessary to perform a contract, comply with a legal obligation, protect legitimate business and security interests, or act on your consent.
4. Service providers
Information may be shared with domain registries and registrars, payment providers, email and hosting providers, fraud-prevention services and professional advisers where necessary. Registration rules may require registrant information to be supplied to the relevant registry.
5. Retention and security
We keep information only for as long as needed for service, legal, tax, dispute and security purposes. We use access controls and technical safeguards, but no internet service can promise absolute security.
6. Your rights
You may ask for access, correction, deletion, restriction, objection or portability where the law applies. You may withdraw consent and complain to the UK Information Commissioner’s Office.
7. Contact
Use the Websites Supermarket support form for privacy requests. We may verify your identity before releasing or changing account information.